Few sectors were hit as hard by the pandemic as travel, tourism and hospitality.
While the speed and shape of the recovery is hard to predict, travel companies that effectively leverage data and technology to respond to changing consumer needs, will be the ones who come back stronger.
Brands must build trust with consumers to alleviate fears over health and safety, or concerns around sustainability. They should look to create new, highly personalised travel experiences across the entire customer journey.
And they need to use all sources of insight to optimise pricing and packages, and anticipate demand.
We help travel and hospitality brands: