Insight at your fingertips

Truly customer-centric businesses have the systems and processes in place to act quickly and decisively in response to change.

Our suite of Always-On platforms help brands operationalise insights in real-time, so decisions can be made with speed, agility and confidence.

ex-plor Global Communities

24/7 insights from deeply profiled customers.

Enable two-way conversations with your customers, bring the customer voice to life and combine your data sources to create a single unified view of their needs.

Global Audience

Fast access to global consumers.

Tap into the right audience or niche with access to over 110 million consumers in 85 countries.


Automated mobile research via WhatsApp. 

Reimagine how mobile research is conducted with the first insights platform to offer a fully automated WhatsApp solution.

AI driven exploration of unstructured online data.

Tap into the power of unstructured data (from forums, search, social, review sites, client sales and behavioural sets) and unlock powerful human insights at scale with  

Crowd Signals

Social listening trend analysis.

Fuel strategy through analysis of social and unstructured data using Machine Learning, NLP and cultural expertise.

Easy data integration

Connect all your data together, and share powerful analytics and insights across your entire organisation.

Keeping it in house

Data and technology underpin all that we do. That’s why we have built a (growing!) team of inhouse developers and data engineers who work tirelessly to enhance our products and platforms, and to create bespoke solutions for our clients.

Proprietary customer data platform

API integrations with CRM and 3rd party data

Global cloud-based hosting

40+ developers and data engineers

Cutting edge AI and machine learning

ISO 27001 accredited ensuring all data is housed safely and securely