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Reinventing what it means to be
customer-centric
Truly customer-centric organisations have the right culture, processes and information available to stay ahead of customers’ changing needs.
This means investing time and resources in building the infrastructure and knowledge bank to be able to interrogate information effectively, and to act on opportunities quickly and appropriately.
We’re a team of over 400 experienced Advisers, Strategists, Insight Specialists, Data Scientists and Developers in 12 locations across the world.
Discover STRAT7 through our Advisory team or one of our specialist Agencies.
Data science, AI and segmentation consultancy.
Cultural insights and trends strategy consultancy.
Strategic research and planning consultancy.
Strategic human insights consultancy.
Insight, market intelligence and brand strategy consultancy.
Customer insight communities and consumer panels, delivered through the proprietary ‘ex-plor’ insight platform.
STRAT7 formed in 2019, because we saw two forces combining.
Disruption was increasing, propelled by changing consumer behaviour and emerging technologies. And organisations were struggling to keep up.
That’s why we brought together specialisms, harnessing the power of technology, customer analytics and insight-driven strategy to help businesses make critical business decisions with speed and confidence.
And it’s why we formed our Advisory team to operationalise our vision of Always-On Customer Centricity. That is to deliver capability and strategy to our clients so they can make change an opportunity.
Be on the winning side of change with STRAT7.
Timeline
Meet the senior team
Alice has experience in customer-centric growth, brand strategy and innovation at global scale. She specialises in brand transformation journeys, bridging the gap between business and brand strategy to create holistic and actionable plans for impactful growth.
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Tom has a science background with a PhD in Materials Chemistry. He has spent most of his career working on in-house front-end innovation where he delivered mid/long term strategic projects for brands such as Durex, Scholl, Veet and KY. He is focussed on delivering pragmatic but provocative innovation strategy for CPG categories.
Manick is a brand strategy and consumer insight specialist with 15+ years’ experience helping to grow some of the world’s biggest brands. He has a proven track record of translating trends, consumer, and market data into actionable insights to formulate growth strategies.
Kate has a background in qualitative research and behaviour change, and has increasingly worked on growth strategy and innovation projects.
Jacob specialises in leveraging consumer research to inform investment strategy and business case development. A management consultant since 2014, he previously spent eight years working in ecommerce and digital marketing.
Ines is inately curious and creative. She is known for her expansive thinking when exploring client challenges and elevating the visual quality of outputs to maximise their impact.
Helene has 20+ years’ experience advising business leaders and investors on growth strategy based upon consumer and market intelligence. Her particular specialism lies in leisure, retail, food and beverage sectors.
Helen has consulted businesses at different stages of growth across a variety of sectors, specialising in consumer packaged goods and consumer healthcare. She is an adept strategist, bringing clarity to the most complex of situations and connecting dots to create rich, future-proofed platforms for innovation, brand positioning and growth.
Allan’s core skillset provides an analytical and commercial lens to address client challenges. He started his career as an actuary, and since then has held a broad range of strategic roles, improving performance across the private and public sector.
Björn has 15+ years’ experience in insight-driven transformation, across management consulting, as well as brand and innovation agency roles. Most recently he headed up the Customer-Led Transformation practice at PwC Sweden, until joining STRAT7 in 2021. He’s worked on global projects covering consumer goods, durables, spirits and beverages, retail, banking, and private equity.
Kamilla has 10+ years’ experience leading and implementing insight-driven transformation within global matrix organisations in durable and consumable goods. Areas of expertise cover segmentation, uncovering and translating actionable consumer insights within innovation, product development, brand positioning, strategy and marketing.
