What is Always-On
Customer Centricity?
Always-On Customer-Centric organisations have the right culture, processes and information available to stay ahead of customers’ changing needs.
This means investing time and resources in building the infrastructure and knowledge bank to be able to interrogate information effectively, and to act on opportunities quickly and appropriately.
We’re a team of over 400 experienced Advisers, Strategists, Insight Specialists, Data Scientists and Developers in 12 locations across the world.
Discover STRAT7 through our Advisory team or one of our specialist Agencies.
STRAT7 formed in 2019, because we saw two forces combining.
Disruption was increasing, propelled by changing consumer behaviour and emerging technologies. And organisations were struggling to keep up.
That’s why we brought together specialisms, harnessing the power of technology, customer analytics and insight-driven strategy to help businesses make critical business decisions with speed and confidence.
And it’s why we formed our Advisory team to operationalise our vision of Always-On Customer Centricity. That is to deliver capability and strategy to our clients so they can make change an opportunity.
Be on the winning side of change with STRAT7.
Timeline