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Roundtable: What happens when everyone can ask what customers think?

LONDON – DATE TO BE ANNOUNCED

Join us to discuss:

How wider access to customer intelligence could change the role of insight teams

AI-powered intelligence platforms are making it possible for more people across a business to access its existing research, data and knowledge. They can ask questions and explore ideas without waiting for new research.

But when people can find those answers themselves, does that make insight teams more valuable or easier to bypass? And who makes sure those answers can be trusted?



What to expect

We're bringing together a small group of senior insight and strategy leaders for an open discussion on the impact on insight teams when everyone can ask what customers think.

Rather than presentations or speaker panels, the focus is on discussion, debate and practical perspectives under the Chatham House Rule.



The details

DATE:
To be announced. Register your interest to be the first to hear more. 

TIME:
1:30pm–5:00pm (including networking drinks) 

LOCATION:
Soho, London 



Register your interest


We expect lively discussions on themes such as:


  • Where can insight teams have the greatest influence when not every business question comes through them?
  • How do we maintain quality and consistency when more people can question and interpret the same evidence?
  • When can we rely on what we already know, and when do we still need to hear from real customers?
  • How can insight teams help the wider business use customer intelligence to make better decisions?

The discussion will be facilitated by a senior directors at STRAT7. they’ll help guide a conversation that is practical, candid and driven by the perspectives in the room.

No presentations • Confidential conversation • Diverse attendees

Hear about future sessions

Tell us which formats and topics interest you, and we’ll contact you when a relevant session is coming up.

Please note that places are limited – these sessions are kept deliberately small to keep the discussion open and interactive.

If you have a question you’re welcome to drop us a note at events@strat7.com.

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