...

Utilities & energy market research company

Harness market insights to drive innovation in energy & utilities markets

Aura Awards Winner
Excellence Awards
MRS

Ready your business for change

Specialist utility & energy market intelligence

The energy and utilities sector faces unprecedented challenges as firms navigate the complex transition to Net Zero. From the urgent need to maintain security of supply to the vital need to shift to cleaner, renewable energy sources, the industry has to balance multiple competing priorities, and still ensure affordability and a Just Transition. 

Our research helps clients anticipate the evolving needs of customers, regulators and other stakeholders in this ever-shifting landscape. By helping you understand the sector’s diverse perspectives, we can identify opportunities and aid in mitigating the potential risks. With research and insights from STRAT7, you can build a foundation for developing adaptable, consumer-centric offerings that support sustainable growth and a more resilient energy future.

awards/finalist in last 5 years
0 +
years av. partnership for top 50 clients
0
client sat score vs industry av. of 7.5/10
0
connected experts across 12 countries
0 +
Green Speech Marks

What our clients say

Energy & utility research specialisms

We combine advanced analytics with deep sector expertise to help energy and utility companies navigate complex market dynamics, regulatory changes, and evolving consumer expectations.

Gain a deeper understanding of your stakeholders, whether they’re staff, consumers or businesses, and better ground your decision-making in actionable insights.

Collect and digest huge quantities of data on your customers, market and rivals to predict trends, identify emerging strategies and gain a competitive edge.

Build brand and communication distinctiveness to cut through the low consumer engagement and lack of brand differentiation in the energy and utilities sector.

Understanding consumer motivations and building a cohesive portfolio

The importance of customer & market research in the green energy age

Understanding the sentiments and concerns of your customers is crucial for navigating a smooth transition to a greener energy future, while avoiding the risk of backlash. 

The road to Net Zero is long, winding and narrow, but with greater insight into customer and market sentiments, we will keep you on course to a smooth transition, and secure consumer buy-in.

With a more complete understanding of the vulnerabilities in your supply chain from instability, you can anticipate turmoil, build resilience and withstand any storm.

Investing in expert customer and market research gives you the information you need to make data-driven decisions and maintain customer satisfaction, even in the face of rising operational costs.

We can help you develop effective compliance strategies, build strong stakeholder relationships, and not only avoid costly penalties, but position yourself for long-term success in a rapidly-evolving regulatory environment.

Strategic guidance for gas, electricity, water, and beyond

No matter your energy sector, we can help you plot a course to a more sustainable future, avoiding risks and achieving consistent growth. 

Electricity

Navigate the switch to Net Zero, transform your current messaging and power sustainable future growth. 

Gas

Anticipate and adapt to withstand regulatory pressures, volatile price fluctuations and increasing challenges from renewable sources.

Water and wastewater​

Tap into our valuable customer and market insights to make more informed decisions on messaging, emerging solutions and bundling. 

Renewable energy​

Harness our expertise to weather industry challenges, capitalise on emerging opportunities, and generate sustainable growth.

Oil & petroleum​

We drill down into your industry’s data to refine strategic decisions, navigate the turbulent market, and fuel ongoing growth.

Electric vehicle infrastructure ​

Accelerate growth, drive innovation and lead the charge to a sustainable future, powered by in-depth market and customer understanding.

Strategic guidance for gas, electricity, water, and beyond

No matter your energy sector, we can help you plot a course to a more sustainable future, avoiding risks and achieving consistent growth. 

Electricity

Navigate the switch to Net Zero, transform your current messaging and power sustainable future growth.

Gas

Anticipate and adapt to withstand regulatory pressures, volatile price fluctuations and increasing challenges from renewable sources.

Water and wastewater

Tap into our valuable customer and market insights to make more informed decisions on messaging, emerging solutions and bundling. 

Renewable energy

Harness our expertise to weather industry challenges, capitalise on emerging opportunities, and generate sustainable growth.

Oil & petroleum

We drill down into your industry’s data to refine strategic decisions, navigate the turbulent market, and fuel ongoing growth.

Electric vehicle infrastructure

Accelerate growth, drive innovation and lead the charge to a sustainable future, powered by in-depth market and customer understanding.

Why work with STRAT7 for energy & utility market research?​​

A global tech-enabled strategy, insights and analytics agency

Global reach, regional presence

With headquarters in cities around the world, we can easily investigate, analyse and evaluate any global energy or utilities market you need.

AI-fed, human-led

Through cutting-edge machine learning, NLP and generative AI implementation, we intelligently probe respondents to maximise the value of the data we get from consumers. 

Flexible and collaborative

End-to-end strategy

We collect and integrate data from a wide variety of sources, to generate a more comprehensive view of our clients, their customers and their industry competitors. 

Why work with STRAT7 for energy & utility market research?

A global tech-enabled strategy, insights and analytics agency

Global reach, regional presence

With headquarters in cities around the world, we can easily investigate, analyse and evaluate any global energy or utilities market you need.

AI-fed, human-led

Through cutting-edge machine learning, NLP and generative AI implementation, we intelligently probe respondents to maximise the value of the data we get from consumers. 

Flexible and collaborative

Specialised insight methodologies

We collect and integrate data from a wide variety of sources, to generate a more comprehensive view of our clients, their customers and their industry competitors. 

Helping retail & FMCG companies worldwide

Understanding customers, market, competition & potential

Map demand to segment target audiences and prioritise product opportunities, keeping costs low for consumers, while preserving profit margins.

From domestic gas to electric car infrastructure, we can help you bundle, market and target your products in the most effective way possible.

maturity graph

Our research methodologies

Capturing strategic insights

Ethnographic research

We immerse our research in your consumers’ lived experiences to understand their needs, pain points and shifting attitudes on a truly personal level.

Bespoke qualitative and quantitative research

Synthesising existing data to understand the broader market dynamics, emerging trends, and competitive landscape prior to any primary data collection.

Professional perspectives​

Conducting interviews with field experts, academics, and influencers, we enrich our research with professional opinions on your energy or utility market’s state of play and future.

Customer and user experience analysis​

Through sentiment analysis, social listening and AI-powered research, our analysts build up a comprehensive picture of your UX from a consumer’s perspective.

Free ebook

Outside in, inside out: Building winning brands in times of change

FAQs

Energy and utilities market research is a specialised field that involves studying consumer behaviour, market trends, and industry dynamics within the energy and utilities sector. This sector encompasses a wide range of industries, including electricity, natural gas, water, and waste management.

We use a variety of AI-driven techniques to analyse unstructured data at volume, including: topic modelling, emotion detection, semiotics at scale and proprietary large language models. With these tools, we can collect and analyse huge quantities of data to monitor and predict trends and keep businesses nimble in a constantly-fluctuating industry.

We can help utilities companies adapt to regulatory changes and compliance by tracking regulatory changes and analysing their potential impact, and help implement effective reporting systems to track compliance performance.

 

The global shift towards renewable energy and the need to reduce carbon emissions has forced energy and utilities companies to adapt their business models and invest in clean energy technologies. At the same time, increasingly extreme weather events are increasing the risk of damage to critical infrastructure.

We can work with companies from any area of the energy and utility industries, and have helped brands from all regions of the world and industry sectors. Our client list, both past and present, has included Shell, OVO and Ofgem. 

Predictive analytics can significantly benefit energy and utilities companies by providing valuable insights and enabling data-driven decision-making. We can analyse both historical and real-time data from customers, markets and grids to help forecast supply and demand, and adapt targeting to anticipate future industry shifts.

At STRAT7, we differentiate ourselves by combining traditional market research with advanced technology and innovative methodologies. Our focus is on providing actionable insights that drive real business impact.

Other industries

Talk to the team

Featured content

A bit more about us

Blog

A well trained assistant

Blog

Putting our segment chatbot to the test

We help you understand

Shape your future – where is your future headed and what influences that direction 

Define your difference – what helps you win?

Identify your audience – who are they and what do they expect? 

Galvanise the business – how do you inspire action?

Discover fresh ideas and perspectives

Blog

Lessons in strategy from board games

Case Study

Air Wick

Demystifying consumer motivations and building a cohesive product portfolio