Insight communities

Your audience’s thoughts, at your fingertips

With our insight community platforms, you can conduct agile, real-time research with thousands of customers, gaining valuable insights into their needs, preferences, and behaviours.

From polls and surveys to discussion rooms and location-based mapping, our tools enable you to anticipate customer needs, predict future behaviour and grow your business.

“Our insight community delivers on so many levels, with inclusive activities and multiple feedback channels for ongoing member engagement.”

Adam Lerner | Yorkshire Building Society

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We can help you win at change.

Our insight community platform

Imagine if every one of your business problems had an answer that was just a click away. Our insight community platform, ex-plor, is the perfect tool to get closer to your customers, with a host of modules to simplify management and enhance consumer insight gathering.

Dashboard

Use customer insights as a catalyst for growth. Our dashboard module gathers all your data in one place, powering in-depth analysis, speeding data-driven decisions and making sharing quick and easy.

Communities

Combine your data sources to gain a single view of your customers’ changing needs, and truly supercharge your strategy with 24/7 insights from your consumers.

Surveys and questionnaires

No matter your question, we have the tools. With hundreds of different question types, scripting and designing your own surveys couldn’t be easier. Or, you can just leave it to our in-house team!

The complete guide to insight communities

In our comprehensive guide, we outline everything you need to know about Insight Communities – what they can be used for, how they help brands become more customer-centric and the key decisions you’ll need to make along the way.

How you’ll benefit from STRAT7 research & insights

Our tools enable you to anticipate customer needs, predict future behaviour and grow your business.

Test out new offerings

Run all your new offerings by a subset of existing customers and target demographics first, before you reveal them to your wider market.

Enhance market understanding

Insight communities can be used to gather insights from non-customers, as well as current customers, to get a broader view of your market as a whole.

Save on market research costs

With an insight community, you can save time and costs typically associated with setting up more traditional research methods.

Focus-test branding and communication changes

By engaging with a dedicated group of customers, you can accurately gauge how effective your latest branding and communication strategies will be.

Why choose STRAT7 for your insight community management?

A global, tech-enabled strategy, insights and analytics agency

In-house development capabilities

Whilst competitors would need to rely on third-party survey tools, at STRAT7, we develop and enhance the features of our insight community platforms in-house.

Demonstrated history of success

From Jaguar Land Rover, to British Airways and Deliveroo, we know what it means to support the world’s biggest brands with their most ambitious projects.

Flexible and collaborative

We don’t just provide a list of solutions. Our in-house research team will work with you every step of the way to make sure the insight community platform meets your exact needs.

Dedicated community management

With a dedicated team to focus on recruiting, engaging and retaining members, community management is a priority for us, not an afterthought.

What our clients say about us

“STRAT7 have been fundamental to our success in creating a consumer driven company. Their work on our strategic consumer projects has been consistently excellent.”

Martin Hornqvist, SVP Global Brand and Marketing
Electrolux

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Let us know how we can help you win at change