B2B & specialist audience market research

Transform challenges into opportunities in the B2B & specialist audience landscapes

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Ready your business for change

Specialist B2B market & customer insights

Imagine getting a direct line to the minds of your target audience. What would you learn? How could you use that knowledge to drive your business forward? Every company in the B2B space has its own unique audience profile and niche. But pinning down specialist audiences, and the experts that understand them takes specialist skills and experience. 

That’s where we come in. With years spent providing niche businesses with data to inform decisions and drive sustainable growth, we can connect you with the experts you need. Whether it’s understanding the latest industry trends or getting insights into the needs of specific consumer segments, we have the expertise to deliver.  

Ready your business for change

Specialist B2B market & customer insights

Imagine getting a direct line to the minds of your target audience. What would you learn? How could you use that knowledge to drive your business forward? Every company in the B2B space has its own unique audience profile and niche. But pinning down specialist audiences, and the experts that understand them takes specialist skills and experience. 

That’s where we come in. With years spent providing niche businesses with data to inform decisions and drive sustainable growth, we can connect you with the experts you need. Whether it’s understanding the latest industry trends or getting insights into the needs of specific consumer segments, we have the expertise to deliver.

awards/finalist in last 5 years
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years av. partnership for top 50 clients
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client sat score vs industry av. of 7.5/10
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connected experts across 12 countries
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Green Speech Marks

What our clients say about us

Our B2B research service specialisms

Cultural strategy & trends

Truly understand the lives and needs of your audience, and use this knowledge to tailor offerings and experiences to match.

B2B new product development research

With rapid AI-driven product ideation, we help you design products and services that meet the exact requirements of senior business decision makers.

B2B customer experience research

Are your customers truly satisfied, or are you just the best option available? Evaluate and hone your customer experience and become indispensable.

B2B market segmentation

Learn the groups that make up your audience, identify pain points and unmet needs, and increase your market share.

Our B2B research service specialisms

Truly understand the lives and needs of your audience, and use this knowledge to tailor offerings and experiences to match.

We put you inside the minds of senior business decision makers, so you can design products and services that meet their exact requirements.

Are your customers truly satisfied, or are you just the best option available? Evaluate and hone your customer experience, and become indispensable.

Learn the groups that make up your audience, identify pain points and unmet needs, and increase your market share.

Case study

Developing a new brand positioning for a global energy company

Case study

Developing a new brand positioning for a global energy company

The importance of customer & market research for B2B companies

Business’ needs are just as complex and multifaceted as humans’. We can turn our customer and market research skills to your audience, diving beneath the surface and provide you a clear understanding of your audience’s exact desires and pain points.

Our research and insights keep you two steps ahead of industry trends, technological advancements and regulatory changes, so you’re always where your audience needs you.

Whether it’s identifying unique value propositions to differentiate you from competitors, or innovating products to fulfil unmet audience needs, we can provide you with a keen competitive edge.

Strengthen your brand, provide better benefits and perks, and tailor recruitment strategies to attract the best talent, and create a high-performing workforce.

With a range of research, strategy development and modelling strategies to guide, you can stay informed, adapt rapidly and mitigate legal risks, priming your business for long-term success.

The importance of customer & market research for B2B companies

Business’ needs are just as complex and multifaceted as humans’. We can turn our customer and market research skills to your audience, diving beneath the surface and provide you a clear understanding of your audience’s exact desires and pain points.

Our research and insights keep you two steps ahead of industry trends, technological advancements and regulatory changes, so you’re always where your audience needs you.

Whether it’s identifying unique value propositions to differentiate you from competitors, or innovating products to fulfil unmet audience needs, we can provide you with a keen competitive edge.

Strengthen your brand, provide better benefits and perks, and tailor recruitment strategies to attract the best talent, and create a high-performing workforce.

With a range of research, strategy development and modelling strategies to guide, you can stay informed, adapt rapidly and mitigate legal risks, priming your business for long-term success.

Customised strategies for every B2B business type

No matter your niche or specific audience type, we can provide you with data, insights and strategies that chart a course for sustainable growth.

Professional services

Identify specific B2B market segments and discover untapped niches that give you opportunities for differentiation and growth.

Manufacturing and industrial

Our research can help you better evaluate supplier performance and identify opportunities for cost savings or improved quality.

Technology and IT services

Identify emerging technologies and trends that you can leverage to create innovative solutions.

Wholesale and distribution

Optimise your product mix, plan for potential supply chain disruptions and recognise market trends to negotiate better terms with suppliers.

Financial services

Understand and identify the specific financial needs of target businesses to create customised solutions that tackle their exact pain points.

B2B SaaS

Better recognise your customers’ needs to devise offering and user experience alterations that improve client satisfaction and retention.

Transportation and logistics

Create customised transportation solutions that are informed by a deep understanding of your customers’ specific requirements.

Customised strategies for every B2B business type

No matter your niche or specific audience type, we can provide you with data, insights and strategies that chart a course for sustainable growth.

Professional services

Identify specific B2B market segments and discover untapped niches that give you opportunities for differentiation and growth.

Manufacturing and industrial

Our research can help you better evaluate supplier performance and identify opportunities for cost savings or improved quality.

Technology and IT services

Identify emerging technologies and trends that you can leverage to create innovative solutions to clients’ pain points.

Wholesale and distribution

Optimise your product mix, plan for potential supply chain disruptions and recognise market trends to negotiate better terms with suppliers.

Financial services

Understand and identify the specific financial needs of target businesses to create customised solutions that tackle their exact pain points.

B2B SaaS

Better recognise your customers’ needs to devise offering and user experience alterations that improve client satisfaction and retention.

Transportation and logistics

Create customised transportation solutions that are informed by a deep understanding of your customers’ specific requirements.

Why choose STRAT7 for B2B & specialist market research?

A global tech-enabled strategy, insights and analytics agency

Global reach, regional presence

From London to Sydney, and everywhere in between, our international footprint helps us tap into untapped markets, specialist audiences and new territories.

Demonstrated history of success

We’ve supported leading B2B brands in quantifying and analysing key global audiences. Our global data collection service has a CSAT score of 8.6 out of 10, and an average client tenure of 8 years.

Flexible and collaborative

End-to-end strategy

We’re a holistic market research and insights agency, just as comfortable gathering foundational insights on potential clients as advising on ongoing product and service development.

Why choose STRAT7 for B2B & specialist market research?

A global tech-enabled strategy, insights and analytics agency

Global reach, regional presence

From London to Sydney, and everywhere in between, our international footprint helps us tap into untapped markets, specialist audiences and new territories.

Demonstrated history of success

We’ve supported leading B2B brands in quantifying and analysing key global audiences. Our global data collection service has a CSAT score of 8.6 out of 10, and an average client tenure of 8 years.

Flexible and collaborative

End-to-end strategy

We’re a holistic market research and insights agency, just as comfortable gathering foundational insights on potential clients as advising on ongoing product and service development.

Helping B2B companies worldwide understand their customers, market, competition & potential

Whether you’re moving from B2C to B2B and need to understand the differences between consumer and business needs, decision making, channels and journeys, or want to better understand how the lives and needs of your audiences affect their purchase decisions, we can help you design and deliver products and services to meet a range of needs. 

Helping B2B companies worldwide understand their customers, market, competition & potential

Whether you’re moving from B2C to B2B and need to understand the differences between consumer and business needs, decision making, channels and journeys, or want to better understand how the lives and needs of your audiences affect their purchase decisions, we can help you design and deliver products and services to meet a range of needs. 

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Talk to the team

FAQs

B2B market research is the process of gathering, analysing, and interpreting data about specific business-to-business (B2B) markets. This research helps businesses understand their target audience, competitors, and industry trends, so they can make better-informed decisions and develop more effective strategies.
We use a variety of AI-driven techniques to analyse unstructured data at volume, including: topic modelling, emotion detection, semiotics at scale and proprietary large language models.
B2B sales cycles are far more complex than B2C, and often involve multiple stakeholders, with a range of priorities and concerns, making the sales process longer and more complex. Procurement processes are bureaucratic and time-consuming, and involve strict security and compliance standards.
We can work with companies from any area of the B2B industry, and have helped brands from a range of sectors and regions of the world. Some of our past clients include VISA, Ogilvy, Sage and Salesforce.

At STRAT7, we differentiate ourselves by combining traditional market research with advanced technology and innovative methodologies. Our focus is on providing actionable insights that drive real business impact.

FAQs

B2B market research is the process of gathering, analysing, and interpreting data about specific business-to-business (B2B) markets. This research helps businesses understand their target audience, competitors, and industry trends, so they can make better-informed decisions and develop more effective strategies.
We use a variety of AI-driven techniques to analyse unstructured data at volume, including: topic modelling, emotion detection, semiotics at scale and proprietary large language models.
B2B sales cycles are far more complex than B2C, and often involve multiple stakeholders, with a range of priorities and concerns, making the sales process longer and more complex. Procurement processes are bureaucratic and time-consuming, and involve strict security and compliance standards.
We can work with companies from any area of the B2B industry, and have helped brands from a range of sectors and regions of the world. Some of our past clients include VISA, Ogilvy, Sage and Salesforce.

At STRAT7, we differentiate ourselves by combining traditional market research with advanced technology and innovative methodologies. Our focus is on providing actionable insights that drive real business impact.

Other industries

Other industries

A bit more about us

Blog

A well trained assistant

Blog

Putting our segment chatbot to the test

We help you understand

Shape your future – where is your future headed and what influences that direction 

Define your difference – what helps you win?

Identify your audience – who are they and what do they expect? 

Galvanise the business – how do you inspire action?

Blog

A well trained assistant

Discover fresh ideas and perspectives

Blog

Lessons in strategy from board games

Case Study

Air Wick

Demystifying consumer motivations and building a cohesive product portfolio