Customer-centric growth strategy

Event

Customer-centric growth strategy

The change challenge: Reinventing customer centricity in today’s business landscape

In today’s fast-paced business landscape, change is the name of the game – and customer centricity is the winning strategy. Are you ready to unlock the secrets to truly understanding and captivating your customers?
Blog

Customer-centric growth strategy

How to get ahead of the game: Wargaming for business

Press Release

Customer-centric growth strategy

STRAT7 launches Customer Centricity Assessment Tool, Path

Blog

Customer-centric growth strategy

Make change an opportunity: Our winning approach to customer centricity

Ebook

Customer-centric growth strategy

Putting the consumer at the heart of ESG strategy

Take an in-depth look at consumer attitudes and behaviours towards ESG and find out how to deliver meaningful impact to the lives of consumers, society and – importantly – the future health of your business using our consumer-centric framework.
Blog

Customer-centric growth strategy

Becoming truly customer-centric: 3 key challenges

Blog

Customer-centric growth strategy

Bad innovation: An irreverent guide to creating innovation that fails

Event

Customer-centric growth strategy

Always-on customer centricity: A joined-up approach to unlocking commercial performance

In a recent survey of CEOs from 4,400 companies, 56% identified changing customer preferences as the biggest challenge to profitability. 
Blog

Customer-centric growth strategy

Always-on customer centricity: The winning formula for change

A bit more about us

Blog

Maximising brand potential to guide business growth

Blog

Preparing for change needs a jazz musician’s mentality

We help you understand

Shape your future – where is your future headed and what influences that direction 

Define your difference – what helps you win?

Identify your audience – who are they and what do they expect? 

Galvanise the business – how do you inspire action?

Blog

Maximising brand potential to guide business growth

Discover fresh ideas and perspectives

Blog

Lessons in strategy from board games

Case Study

Air Wick

Demystifying consumer motivations and building a cohesive product portfolio